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Features · Network admin and security

Impersonation

Fix it from their view. No password reset.

An admin steps into a location's or a buyer's view to see what they see and fix what's wrong, then steps out. Every impersonation is logged: who, when, what changed. Support gets faster, nobody shares a password, and the location can read the log afterward. Scope it by tier: HQ can step into a location, a location into its own buyers, nobody upward. The location can read the same log HQ reads, so support is transparent in both directions. It's the fastest support motion in the system, and the most visible one.

What it used to cost youA twenty-minute screen share to find the button they couldn't.
See it on a demoAll features

Works with: Audit logRoles and permissionsSystem logThree-tier dashboardMulti-factor authentication

Rolling out to networks now.

Roles across the network3 tiersheadquarters, location, store
RoleUsersCan see
Network admin6everything
Location owner186own stores, own orders
Store manager220products, promotions
Supplier14catalog, POs
MFA enabled100%
Audit events today1,306
Three tiers, each seeing exactly what it should. Every action logged.

More in Network admin and security

Three-tier dashboardHQ above. Locations below. Buyers on the store. Each sees its slice.Roles and permissionsHQ, region, location, rep, buyer. Each sees its own slice, nothing above it.Audit logWho did what, and when. Every admin action.API keysYour data leaves whenever you want it to.WebhooksEvery order event, pushed to your back office.Integration hubSuppliers, fulfillment, shipping, payments. Connected, on whose account.

Bring your security questions. We answer them on the call, not in a PDF.

Thirty minutes. Bring a customer's website. We build the store on the call and show you this feature doing its job.

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